Careers

Causal Showroom Assistants - QLD

Are you passionate about sales while delivering a client-centric experience striving for excellence?

GlobeWest is at the forefront of designing, importing and wholesaling beautiful and ‘on trend’ contemporary furniture and homewares.

The Role

These exciting casual opportunities are based at our Brisbane Showroom and will be responsible for the customer service and sales of both general public and our design professionals. Candidates must be able to work on Saturdays. Training will be provided every Friday for 3 months – candidates must be available.

Key Requirements include:

• Meet & greet customers that come into the showroom providing a professional sales experience
• Develop trust and deliver excellence in client service through the entire client service experience
• Perform administrative duties including answering phones, providing quotes and data input to ensure that follow up and service excellence is maintained
• Provide Excellent Customer Service
• Assisting with online orders, stock replenishment
• Assist with the day-to-day requirements of the showroom
• Maintain spectacular visual merchandising and store presentation standards
• Assist with achieving budgets
• Work with warehouse staff to ensure timely customer delivery

The successful candidate

• Skills & Experience:
• Previous experience in a retail environment
• Someone who has a passion for customer service and working in a sales environment
• The ability to work well in a fast-paced team environment
• Strong interpersonal and communication skills
• Honesty and reliability
• Experience with stock handling and merchandising
• Our ideal candidate will be self-motivated, a team player and willing to provide support in all facets of the role.
• Furniture products and technical knowledge would be an advantage
• Proficient in Microsoft Office applications (incl. MS Word, Excel, PowerPoint and Outlook)
• Previous experience in merchandising
• Interior Design qualification

Benefits for you

• Positive company culture and team focus
• Competitive remuneration will be offered commensurate with experience
• Appealing staff discount offered on beautiful product

Only shortlisted candidates will be contacted

Direct candidates only. Must have the right to work in Australia

If this sounds like a role that would suit your style and background, please contact Marianne Stamatakis, Head of People and Culture at [email protected]

APPLY NOW

Back to Top 

Showroom Sales Consultant - VIC

Full time

Are you passionate about sales while delivering a client centric experience striving for excellence?

GlobeWest is at the forefront of designing, importing and wholesaling beautiful and ‘on trend’ contemporary furniture and homewares. We are focused on building a long term, sustainable business and achieving a leading position in the market.

The Role

This exciting full time maximum contract opportunity will support the Melbourne sales team as they continue to deliver exceptional furniture and homeware needs to clients Australia wide. If you are proactive and able to multi task you would be a suitable cultural fit for our fast- paced Melbourne showroom. You will work with clients who are seeking expert advice on tailored solutions for homes and or projects.

As a Showroom Consultant at GlobeWest you will get to:

• • Maintain a high standard of showroom presentation that showcase our contemporary products
• • Meet & greet clients that come into the showroom providing a professional sales experience
• • Develop trust and deliver excellence in client service through the entire client service experience
• • Being client centric you will walk the client through their options while understanding and meeting their needs
• • Create amazing outcomes for clients with your design and creative flair delivering the best possible experience
• • Perform administrative duties including answering phones, providing quotes and data input to ensure that follow up and service excellence is maintained

What you bring to the role

You might not tick all the boxes, because we know the right person for the job will be able to learn what they need to succeed in their role.

• Interior Design qualification and experience is required
• Have previous experience in a similar sales role (retail experience preferred)
• Sales and results orientated with proven experience in meeting and exceeding KPI’s
• Have excellent communication skills and computer literacy
• Previous furniture industry experience is required
• Proactive and motivated. You are confident, have a flair for style and have excellent interpersonal skills
• You are able to create and deliver design advice & solutions
• Strong administrative and computer skills (MSWord, Outlook, PowerPoint and Excel)

 What can GlobeWest Offer you

• Work for an amazing business with inspiring cross-functional teams and stakeholders
• Open and Friendly culture with team focus
• Wellness Initiatives – flu shots, fresh fruit delivered on-site, Employee Assistance Program
• Regular business updates from our Co-Founders and Senior Management Team
• Competitive remuneration offered commensurate with experience
• Appealing staff discount offered on beautiful product

Direct candidates only. Must have the right to work in Australia

If this sounds like a role that would suit your style and background, please contact Marianne Stamatakis, Head of People and Culture at [email protected]

APPLY NOW

Back to Top 

Office Manager/ Receptionist - VIC

• Collaborative and supportive team environment
• Amazing company and culture
• First point of contact

Our Company

Established in 2004, GlobeWest is at the forefront of designing, importing and wholesaling beautiful and ‘on trend’ contemporary furniture and homewares. GlobeWest is focused on building a long term, sustainable business and achieving a leading position in the market.

To support our continued growth, we are seeking to appoint a self-motivated and highly enthusiastic Office Manager/Receptionist. Based at reception you will manage the Melbourne Office and provide general office management support to the Co-Owners and various departments. You will provide exceptional customer experience including meeting and greeting visitors, responding to phone calls, live chat and providing efficient information and solving customer enquiries where possible.

If you are highly organised, with a 'can do' attitude and exceptional customer service skills with the ability to communicate the general offerings of GlobeWest then we would love to hear from you.  You can multi-task and problem solve under pressure while remaining composed.  You can develop and nurture positive and engaging relationships with staff and customers and can communicate with empathy and respect.

You will be proactive with your support to the Co-Founders ensuring their administrative and planning requirements are met. You will also provide administrative support to the various departments and the greater business.

 As the Office Manager/Receptionist you will:

•  Managing and coordinating SMT meetings and taking minutes
• Coordinating business update meetings to ensure information is received from all departments and presentations are prepared
• Swatch labelling
• Support showroom with fulfilling swatch requests to customers.
• Showroom swing tag prep
• Supporting the preparation and posting of swatches to customers
• Stocktake swatch replenishment location bi-annually
• Maintenance of internal contact list
• Place and take delivery of weekly kitchen and bathroom supplies order. E.g., Coles Online
• Main Office Coffee Machine & Warehouse: order beans, supplies and repair as required
• Management of stamps and postbags ensuring they are replenished as required by the business
• Travel Bookings, including Visas and online check-in as required
• Building Maintenance - Liaise with external suppliers re office functioning e.g., electrical, plumbing etc.
• Management of Kitchen\
• Collate customer swatch packs (either new packs for customers added to the program or assisting in distributing new swatches to customers on the swatch program at launch times)
• Assistance in collating + distributing master + rug swatches to showrooms at launch times\
• Using CRM databases to efficiently assist customers with their queries including creating quotes, stock availability, ETA’s, providing alternatives as required

About You 

• Demonstrated experience in an Office Manager and Receptionist role
• Excellent personal presentation with an engaging and welcoming demeanour.
• Exceptional customer service skills and a positive attitude.
• Intermediate to advanced skills in MS Office including Word, Excel and Outlook.
• A passion for interiors
• Ability to prioritise, organise and anticipate demands to facilitate effective management of Co-Founders/Office needs
• Initiative to identify the opportunities for greater efficiencies
• A professional, perceptive and diplomatic approach to your work.
• A passion for interiors  

What can GlobeWest offer you:

• Appealing staff discount offered on beautiful product
• Work for an amazing business with inspiring cross-functional teams and stakeholders
• Open and Friendly culture with regular social activities
• Wellness Initiatives – flu shots, fresh fruit delivered on-site, Employee Assistance Program, Virtual Wellness program, Onsite Myotherapy treatments
• Regular business updates from our Co-Founders and Senior Management Team
• Competitive remuneration offered commensurate with experience

GlobeWest is proud to be an Equal Employment Opportunity Employer.

Direct candidates only. Must have the right to work in Australia.

If this sounds like a role that would suit your style and background, please contact Marianne Stamatakis, Head of People and Culture at [email protected]

APPLY NOW

Back to Top 

Showroom Sales Consultant - NSW